Netiquette and Internet-Based Communications

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Serving the 55+ home buyer, Traditions of America constructs new communities with clubhouses, pools, tennis courts, and walking trails. An award-winning home builder, Traditions of America was named the 2016 55+ National Builder of the Year by the National Association of Home Builders (NAHB). 

Committed to strengthening the building industry and protecting the dream of living in a home, NAHB regularly publishes news and other resources related to home building. The organization’s NAHBNow blog recently published an article on business communication etiquette across multiple generations. 

Focusing on what it calls "netiquette," the article says Internet-based communications, such as instant messaging, texting, and social media, have generally replaced letters and telephone calls. The article lists the preferred communication methods of Generation Z, Millennials, Generation X, and Boomers. 

Among its observations, the article states that Millennials dislike talking on the phone and appreciate thoughtful responses by text. Further, Boomers prefer meeting in person, but their knowledge of Internet-based communications shouldn't be underestimated.